Shipping, Returns & Exchanges

Return Policy: We will gladly accept returns if your product is defective, or if you are unsatisfied, for up to 30 days after your purchase.  We will only accept items that have not been used, worn, or washed. Please return your product to the address below, with a copy of the original invoice and a reason for your return.
Return Address: Rethreaded, Inc. 820 Barnett Street Jacksonville, FL 32209

 

Exchange Policy: If your order was incorrectly fulfilled or flawed in any way, please contact us at Rethreaded1@gmail.com and let us know. Exchanges will be accepted up to 30 days of purchase. Once your item is received & processed, we will ship your new item.  Please return your product with the original invoice and the reason for your exchange to the address below.  If your product is satisfactory, but you desire to exchange for a different item, you will need to specify what you would like instead and include $6 shipping and handling.  Please check the products page to see if the item you wish to exchange for is in stock.  Also, please make sure your shipping address is clearly indicated.